Softntechnology is a cloud-based SaaS platform that helps businesses manage operations, collaborate smarter, and grow faster — all through one powerful subscription.

Contact

softntechnology1@gmail.com
Maxtumkuli str.81
Tashkent, Uzbekistan
+998970577313

Terms & Conditions

Terms & Conditions

The rules that govern your use of Softntechnology

These Terms and Conditions ("Terms") govern your access to and use of the website https://softntechnology.com (the "Website") and the cloud-based Software-as-a-Service platform and related modules (the "Platform" or "Services") provided by Softntechnology ("SOFTWARE AND INFORMATION TECHNOLOGY" MCHJ, "Softntechnology", "we", "us", or "our"), a company incorporated under the laws of the Republic of Uzbekistan with its registered office at Maxtumkuli str. 81, Tashkent, Uzbekistan.

By accessing the Website, creating an account, subscribing to the Services, or otherwise using any part of the Services, you ("you", "Customer", or "User") agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not use the Services.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.

  • "Account" means the user account created to access the Services.
  • "Authorised User" means an individual employee, contractor, or agent of the Customer who is permitted by the Customer to use the Services under the Customer's subscription.
  • "Customer Content" means all data, files, text, images, and other materials submitted, uploaded, or transmitted by the Customer or its Authorised Users to the Platform.
  • "Subscription" means the paid plan that grants the Customer the right to use the Services for a defined term.
  • "Fees" means the subscription fees and any other charges payable for the Services.
  • "Confidential Information" means any non-public information disclosed by one party to the other that is identified as confidential or that would reasonably be understood to be confidential.

Softntechnology provides a multi-tenant SaaS platform that may include the following modules, as selected in the Customer's Subscription:

  • Project & Task Management;
  • CRM & Sales Pipeline;
  • Analytics & Business Intelligence;
  • Team Collaboration Suite;
  • Billing & Subscription Management;
  • Workflow Automation.

We may modify, add, or remove features of the Services from time to time. We will not materially reduce the core functionality of a paid Subscription during its term without notice. Beta or pre-release features may be offered separately and on an "as-is" basis.

To use the Services, you must:

  • Be at least 18 years of age or the age of majority in your jurisdiction;
  • Provide accurate, current, and complete registration information;
  • Maintain the security and confidentiality of your login credentials;
  • Notify us promptly of any unauthorised access to or use of your Account.

You are responsible for all activities that occur under your Account and for the acts and omissions of your Authorised Users as if they were your own.

5.1 Plans and pricing

Subscription plans, features, and pricing are described on the Website or in an applicable order form. Unless otherwise stated, Fees are quoted in the currency indicated at checkout and are exclusive of taxes, duties, and similar charges, which you are responsible for paying.

5.2 Billing

Fees are billed in advance on a recurring basis (monthly or annually) according to the plan selected. By providing a payment method, you authorise us and our payment processors to charge the applicable Fees and any taxes to that method.

5.3 Auto-renewal

Subscriptions renew automatically at the end of each billing cycle at the then-current rate, unless cancelled before the renewal date. You can cancel auto-renewal from within your Account settings or by contacting us at softntechnology1@gmail.com.

5.4 Late payments

If we are unable to charge your payment method or if Fees are otherwise overdue, we may suspend or limit access to the Services after reasonable notice and may charge interest on overdue amounts at the lower of 1.5% per month or the maximum rate permitted by law.

5.5 Refunds

Except as expressly stated in these Terms or as required by applicable law, all Fees are non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or downgrades.

5.6 Price changes

We may change Fees from time to time. Changes will not apply to the current billing term and will take effect at the start of the next renewal, with at least 30 days' prior notice.

We may offer free trials or demonstrations of the Services. Free trials are provided on an "as-is" basis without warranties of any kind. We may discontinue, modify, or impose limits on free trials at any time without notice. At the end of the trial, you will need to subscribe to continue using the Services, or your Account may be downgraded or closed.

You agree not to, and not to permit any Authorised User or third party to:

  • Use the Services in violation of any applicable law, regulation, or third-party right;
  • Upload, transmit, or store any content that is unlawful, infringing, defamatory, obscene, or otherwise objectionable;
  • Introduce viruses, malware, or other harmful code, or interfere with the integrity, performance, or security of the Services;
  • Attempt to gain unauthorised access to the Services, other accounts, or related systems or networks;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services, except to the extent expressly permitted by law;
  • Resell, sublicense, lease, rent, or otherwise commercially exploit the Services without our prior written consent;
  • Use the Services to build a competing product or service, or to copy any features, functions, or user interface;
  • Use automated means (such as bots or scrapers) to access the Services in a way that imposes an unreasonable load on our infrastructure;
  • Send unsolicited marketing or "spam" through the Services in violation of applicable anti-spam laws.

We reserve the right to investigate any suspected violation and, where appropriate, to suspend or terminate access without prior notice.

You retain all right, title, and interest in and to Customer Content. You grant Softntechnology a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, transmit, process, display, and otherwise use Customer Content solely as necessary to provide and improve the Services, comply with legal obligations, and enforce these Terms.

You represent and warrant that:

  • You own or have the necessary rights, consents, and authorisations to upload Customer Content and grant the licence above;
  • Customer Content does not infringe any third-party right (including intellectual property, privacy, and publicity rights);
  • You are solely responsible for the accuracy, legality, and appropriateness of Customer Content and for obtaining all required consents from data subjects.

We do not actively monitor Customer Content but reserve the right to remove or disable access to Customer Content that we reasonably believe violates these Terms or applicable law.

The Services, Website, all related software, source code, designs, logos, trademarks, documentation, and other materials (excluding Customer Content) are and remain the exclusive property of Softntechnology and its licensors and are protected by intellectual-property laws of the Republic of Uzbekistan and international treaties.

Subject to your compliance with these Terms and payment of applicable Fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription term for your internal business purposes only.

No rights are granted by implication, estoppel, or otherwise except as expressly stated in these Terms. All rights not expressly granted are reserved by us.

If you provide us with suggestions, ideas, improvements, or other feedback regarding the Services ("Feedback"), you grant Softntechnology a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use the Feedback for any purpose, without any obligation or compensation to you.

The Services may integrate with, or contain links to, third-party services that are not owned or controlled by Softntechnology. Your use of such third-party services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, content, or practices of any third-party service, and we make no warranties regarding them.

Our collection and use of personal data in connection with the Services is described in our Privacy Policy. Where we process personal data on your behalf as a data processor, the Parties shall comply with applicable data-protection laws, including the Law of the Republic of Uzbekistan "On Personal Data" No. ZRU-547. Where required by law, the Parties shall enter into a separate Data Processing Agreement (DPA) governing the processing of personal data.

You acknowledge that you are the data controller of any personal data contained in Customer Content and that you are responsible for the lawful basis for its processing, including providing all required notices and obtaining all required consents from data subjects.

Each party agrees to (a) hold the other party's Confidential Information in strict confidence, (b) use it solely to perform its obligations or exercise its rights under these Terms, and (c) protect it using at least the same degree of care it uses to protect its own confidential information of similar importance, but in no event less than reasonable care.

Confidential Information does not include information that is (i) publicly known through no breach of these Terms, (ii) lawfully received from a third party without confidentiality obligations, (iii) independently developed without use of the disclosing party's Confidential Information, or (iv) required to be disclosed by law or court order, provided that the receiving party gives prompt notice (where legally permitted) so the disclosing party may seek a protective order.

We target an uptime of 99.9% measured on a monthly basis, excluding scheduled maintenance and events outside our reasonable control. We will use commercially reasonable efforts to provide advance notice of planned maintenance.

Customer support is available via email at softntechnology1@gmail.com and via Telegram at +998 97 057 7313 during our standard business hours. Response times and support scope may vary by Subscription plan.

We may suspend your access to the Services, in whole or in part, without liability, if:

  • You materially breach these Terms, including non-payment of Fees;
  • Your use of the Services creates a security or legal risk to us or to other customers;
  • We are required to do so by law or by a competent authority.

Where reasonably possible, we will provide notice and an opportunity to cure before suspending the Services.

These Terms remain in effect for as long as you use the Services or maintain an Account.

Either party may terminate the Subscription:

  • For convenience, at the end of the then-current billing period, by giving notice through the Account or in writing;
  • For cause, on written notice, if the other party materially breaches these Terms and fails to cure within 14 days after receiving written notice of the breach;
  • Immediately, if the other party becomes insolvent, ceases business operations, or is subject to bankruptcy or similar proceedings.

Upon termination: (a) your right to use the Services ceases; (b) you remain liable for all Fees accrued up to the date of termination; (c) Customer Content may be exported during a grace period of up to 60 days after termination, after which it will be securely deleted in accordance with the Privacy Policy; and (d) sections that by their nature should survive (including Sections 8, 9, 10, 13, 17, 18, 19, and 21) will survive termination.

We warrant that the Services will be provided with reasonable care and skill and in substantial conformity with their published documentation.

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOFTNTECHNOLOGY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY THE CUSTOMER TO SOFTNTECHNOLOGY UNDER THE APPLICABLE SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by negligence; or (c) any liability that cannot be excluded or limited under applicable law.

You agree to defend, indemnify, and hold harmless Softntechnology, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

  • Your or your Authorised Users' use of the Services in breach of these Terms;
  • Customer Content, including any claim that it infringes a third party's rights;
  • Your violation of any applicable law or regulation.

Neither party will be liable for any delay or failure to perform its obligations (other than payment obligations) due to causes beyond its reasonable control, including acts of God, war, terrorism, civil disturbance, government action, labour disputes, pandemics, network or power outages, or failures of telecommunications or internet service providers.

These Terms are governed by and construed in accordance with the laws of the Republic of Uzbekistan, without regard to its conflict-of-laws principles.

The Parties shall first attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms through good-faith negotiation. If the dispute is not resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of Tashkent, Republic of Uzbekistan, unless otherwise required by applicable mandatory consumer-protection laws of your country of residence.

We may update these Terms from time to time. Material changes will be notified by email, in-product notice, or a prominent posting on our Website at least 14 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and may cancel your Subscription at the end of the then-current billing period.

  • Entire agreement: These Terms, together with the Privacy Policy and any order form or DPA, constitute the entire agreement between the Parties with respect to the Services and supersede any prior agreements on the same subject matter.
  • Severability: If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver: Failure to enforce any right or provision will not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, or sale of assets.
  • Notices: Notices to us must be sent to softntechnology1@gmail.com. Notices to you may be sent to the email address associated with your Account or via in-product notification.
  • No agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the Parties.
  • Language: These Terms are made available in English. In the event of a conflict between translations, the English version shall prevail, unless the law of your country requires otherwise.

If you have any questions about these Terms, please contact:

Softntechnology ("SOFTWARE AND INFORMATION TECHNOLOGY" MCHJ)

Maxtumkuli str. 81, Tashkent, Republic of Uzbekistan

Email: softntechnology1@gmail.com

Phone / Telegram: +998 97 057 7313

— End of Terms and Conditions —